Shipping:

Items are shipped via USPS. Flat rate shipping is offered to United States addresses within the contiguous US. Shipping rates for addresses in Alaska and Hawaii will be calculated by the USPS. Free shipping option (when available) not offered to residents of Alaska, Hawaii or Canada. Canadian orders will ship via USPS and calculated by the USPS. International shipping is not available at this time.

 

Return Policy:

For any undamaged product, simply contact us via email first requesting the return/refund. Then, return it with its included accessories and packaging along with the original receipt within 10 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. Refunds will only be issued once we receive and inspect your returned product. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: Dresses that have been obviously worn, damaged, soiled or altered in any way. 
Services of any kind are not eligible for refunds. We will make every effort to correct service errors unless such errors are caused through customer fault. We do not warranty tailoring services which involve the following: 1) refusal to try on garments during fittings; 2) customer purchasing fabrics on own; 3) pinning of hems by customer; 4) customer not prepared with proper shoes or undergarments. Additional charges will be assessed to correct such errors.

 

Terms & Conditions:

This website is owned and operated by Drake & Ferris, Inc. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors products and services created exclusively by Drake & Ferris, Inc. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
The products, services and all materials therein or transferred thereby, including, without limitation, images, text, graphics, logos, copyrights, photographs, videos and all Intellectual Property Rights related thereto, are the exclusive property of Drake & Ferris, Inc. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, modify, distribute, copy, reproduce, publicly display, publish, adapt, edit or create derivative works thereof without written permission.
You agree to indemnify and hold Drake & Ferris, Inc harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
To the maximum extent permitted by applicable law, Drake & Ferris, Inc assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the State of New York, without respect to its conflict of laws principles. 
Terms effective as of November 2020.